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Thoughts on the World of Customer Service and Tips on Service for Businesses

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Category: World of Customer Service

February 1, 2012February 1, 2014edgagnon

2 of 3 Customers Switched Providers – Did Yours?

January 19, 2012February 1, 2014edgagnon

You, Your Car, and Customer Retention

January 18, 2012February 3, 2014edgagnon

2012 Customer Service Trends – Sneak Preview

January 12, 2012February 1, 2014edgagnon

Social Customer Service, and Customer Expectations

January 11, 2012January 11, 2012edgagnon

How You Interact Means $ and Sense

December 14, 2011December 14, 2011edgagnon

How to Increase Customer Loyalty Without Becoming Disney or Zappos

November 1, 2011November 1, 2011edgagnon

Before Getting into Social Media Customer Service, Do This

October 19, 2011October 19, 2011edgagnon

Great Service Still Exists

October 5, 2011October 5, 2011edgagnon

Groupon Now Rewarding to Retain

September 1, 2011September 1, 2011edgagnon

Translate Great Employee Morale to Great Customer Satisfaction

August 24, 2011August 24, 2011edgagnon

Construct Great Customer Service

August 9, 2011August 9, 2011edgagnon

Beat Your Competitor with Customer Service

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