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Thoughts on the World of Customer Service and Tips on Service for Businesses
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February 2, 2012
February 1, 2014
edgagnon
Don’t Let Local Politicians Drive Customer Service
February 1, 2012
February 1, 2014
edgagnon
2 of 3 Customers Switched Providers – Did Yours?
January 25, 2012
February 1, 2014
edgagnon
Service or a Perk – Pick 1
January 19, 2012
February 1, 2014
edgagnon
You, Your Car, and Customer Retention
January 12, 2012
February 1, 2014
edgagnon
Social Customer Service, and Customer Expectations
December 21, 2011
December 21, 2011
edgagnon
Secret Shopping to Uncover…Great Customer Service?
December 7, 2011
December 7, 2011
edgagnon
Tell the Patient What to Expect
November 17, 2011
November 17, 2011
edgagnon
Let the Patient Decide How Much You’re Paid
August 4, 2011
August 4, 2011
edgagnon
Easy v. WOW!
July 13, 2011
July 13, 2011
edgagnon
Common Issues Among “10 Most Hated Companies…”
June 22, 2011
June 22, 2011
edgagnon
Does Airline Customer Service Stink?
June 1, 2011
June 1, 2011
edgagnon
India Wants Immediacy in Customer Service
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