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Thoughts on the World of Customer Service and Tips on Service for Businesses
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#fanexperience Innovation Center
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fan relations
May 10, 2010
May 10, 2010
edgagnon
The University versus the NBA
April 2, 2010
April 2, 2010
edgagnon
Hockey Team Listening to Learn…Today
February 18, 2010
February 18, 2010
edgagnon
Own the Problem
January 25, 2010
June 9, 2010
edgagnon
Knowledge-based Renewals
December 14, 2009
December 14, 2009
edgagnon
Service and Sales Need to Talk
October 21, 2009
October 21, 2009
edgagnon
Be Creative in Growing Your Attendance
October 19, 2009
October 19, 2009
edgagnon
Break Your Customer Service Season into Quarters
August 31, 2009
September 10, 2013
edgagnon
What is Your Post-Exit Strategy?
July 21, 2009
July 21, 2009
edgagnon
Be Better Than the Pretzel Man
June 15, 2009
June 16, 2009
edgagnon
Keeping the Sports Fan – 1 at a Time
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