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Tag: Government

April 14, 2011April 14, 2011edgagnon

Customer Service Complexity Increasing – Here’s One Reason Why

March 30, 2011March 30, 2011edgagnon

Fearing the Feds…in Customer Service

March 9, 2011July 26, 2011edgagnon

BRE-vity is the Soul of Wit

March 1, 2011March 1, 2011edgagnon

311, Customer Service, and Facebook…Oh My!

February 16, 2011February 16, 2011edgagnon

I’ll Drink to Great Customer Service!

December 3, 2010December 3, 2010edgagnon

Another Great Example of “Hire for Attitude, Train for Skill”

November 19, 2010November 19, 2010edgagnon

Pay for Patient Satisfaction?

November 9, 2010November 9, 2010edgagnon

Translate Customer Service into Business Success

October 26, 2010October 26, 2010edgagnon

Give Them a Vote

September 22, 2010September 22, 2010edgagnon

Campaign for Customers

September 1, 2010September 1, 2010edgagnon

Take a Measure from Government

August 24, 2010August 24, 2010edgagnon

A Day at the DMV

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