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Tag: social media

March 5, 2014March 5, 2014edgagnon

2014 Customer Service Crystal Ball – Part 2 of Trends

December 8, 2011December 8, 2011edgagnon

NASCAR Lessons…and Beyond – Engaging Fans with Social Media

November 1, 2011November 1, 2011edgagnon

Before Getting into Social Media Customer Service, Do This

June 1, 2011June 1, 2011edgagnon

India Wants Immediacy in Customer Service

May 26, 2011May 26, 2011edgagnon

Social Media and Customer Service – Are you integrating?

December 10, 2010December 10, 2010edgagnon

3 Key Predictions for 2011 in Customer Service

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