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Category: Government

June 5, 2013January 30, 2014edgagnon

IRS Scandal and “Poor Customer Service”

March 27, 2013January 30, 2014edgagnon

BRE a Matchmaker for Your Customers

March 14, 2013January 30, 2014edgagnon

A Customer Service Life – from Utilities to Consulting and Politics

March 5, 2013January 30, 2014edgagnon

Compete for Businesses by Making Them Competitive

January 17, 2013January 30, 2014edgagnon

What Great Customer Service Looks Like in Government

November 7, 2012January 30, 2014edgagnon

Student Success Government-Style

October 11, 2012January 30, 2014edgagnon

Clinton (not that one) Gets Customer Service

August 30, 2012January 30, 2014edgagnon

New York City: A Digital Toolkit for Customer Service

August 8, 2012February 1, 2014edgagnon

Determine Who is Retainable

August 2, 2012February 1, 2014edgagnon

Would Poor Customer Service Make You Run for Office?

June 20, 2012February 1, 2014edgagnon

Linked at the Hip – Business Retention and Long-term Thinking

May 24, 2012February 1, 2014edgagnon

The Good, the Bad, and the Needed of Municipal Customer Service

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