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Tag: customer retention

September 11, 2009September 11, 2009edgagnon

Understanding the “Community” Aspect of Community College

September 8, 2009September 8, 2009edgagnon

Don’t Be Afraid to Ask the Tough Questions

August 31, 2009September 10, 2013edgagnon

What is Your Post-Exit Strategy?

August 28, 2009August 28, 2009edgagnon

With Customer Service in the Education Industry, Perception is Reality

August 19, 2009August 19, 2009edgagnon

Customer Service is Not a Privilege or a Right

July 10, 2009July 10, 2009edgagnon

Why the World of Customer Service Stinks

June 30, 2009June 30, 2009edgagnon

Higher Education – How the Student Must be a Customer

June 15, 2009June 16, 2009edgagnon

Keeping the Sports Fan – 1 at a Time

June 9, 2009June 15, 2009edgagnon

Seek to Understand

June 5, 2009June 15, 2009edgagnon

Don’t Lie to Me

June 4, 2009June 15, 2009edgagnon

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