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Tag: customer retention

January 29, 2015January 19, 2016edgagnon

How to Avoid Refunding Fans

February 20, 2014February 20, 2014edgagnon

In Sports, Does Loyalty Matter Anymore?

February 11, 2014February 11, 2014edgagnon

Patient Satisfaction…from a Child’s Mouth to Our Ears

January 22, 2014January 30, 2014edgagnon

Student Success and Relationship Management

January 9, 2014January 30, 2014edgagnon

10 Key Customer Retention Evaluation Questions

December 18, 2013January 30, 2014edgagnon

The Cubs Way of Changing a Culture and Improving Revenue Retention

November 26, 2013January 30, 2014edgagnon

Customer Retention for Marketers

November 19, 2013January 30, 2014edgagnon

Smart 1-to-1 of Season Ticket Holder Research

October 30, 2013January 30, 2014edgagnon

Don’t Turn Your Clients Into Prospects

September 26, 2013January 30, 2014edgagnon

Retention-Driving Data (Know Your Numbers…and Your Customers)

September 19, 2013January 30, 2014edgagnon

For BRE, Get Your Hands on the Plans

March 6, 2013January 30, 2014edgagnon

Don’t Wait Until Losses Mount to Tell Fans You Care

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