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Tag: customer satisfaction

January 16, 2013January 30, 2014edgagnon

How to Sustain High Patient Satisfaction

January 9, 2013January 30, 2014edgagnon

Beat the Worst at Customer Service

January 3, 2013January 30, 2014edgagnon

Tell Fans to Sit Down?

December 5, 2012January 30, 2014edgagnon

A Face Lift…for Your Patient Satisfaction

November 28, 2012January 30, 2014edgagnon

Zappos Customer Service – Measure to Make it Great

October 4, 2012January 30, 2014edgagnon

Physician Clinics, Processes, and Patient Satisfaction…oh my!

October 2, 2012January 30, 2014edgagnon

It’s Customer Service Week…Do You Know Where Your Customers Are?

August 28, 2012January 30, 2014edgagnon

Does the Right Hand Know What the Left Hand is Doing?

August 16, 2012February 3, 2014edgagnon

Compassion and Customer Satisfaction

August 15, 2012February 1, 2014edgagnon

Do Some Root Cause Analysis on Customer Retention Issues

August 2, 2012February 1, 2014edgagnon

Would Poor Customer Service Make You Run for Office?

July 26, 2012February 1, 2014edgagnon

Use Hospital Data to Drive Patient Loyalty

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