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Tag: customer service

July 3, 2015January 19, 2016edgagnon

Orillia’s Orientation Toward Customer Service

February 4, 2015January 19, 2016edgagnon

Districts Can Take Customer Service to HEART

December 2, 2014January 19, 2016edgagnon

Change City Culture by Doing This…and What Else?

October 13, 2014October 13, 2014edgagnon

The Customer Service Rep Stuck Inside the Robot

October 8, 2014October 8, 2014edgagnon

Patient Experience Pros Don’t Have Unlimited Resources, Therefore…

September 4, 2014September 4, 2014edgagnon

Culture can be the Root of City Government Service Issues

August 27, 2014August 27, 2014edgagnon

The “Patient Engagement” Conundrum

June 26, 2014June 26, 2014edgagnon

Teamwork Spurs a Title

April 18, 2014April 18, 2014edgagnon

Improve the Patient Experience from the Inside Out

February 18, 2014February 18, 2014edgagnon

K-12 Sustainable Excellence? A School District’s Approach

February 11, 2014February 11, 2014edgagnon

Patient Satisfaction…from a Child’s Mouth to Our Ears

January 29, 2014January 30, 2014edgagnon

DMV Customer Service as a Leader…Really

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