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Tag: higher education

September 26, 2012January 30, 2014edgagnon

Student Retention Solution – The Four Cornerstones of Retention-based Research

August 22, 2012January 30, 2014edgagnon

Making Student Retention a Real Focus

April 25, 2012February 1, 2014edgagnon

Of Napoleon and University Retention…

March 22, 2012February 1, 2014edgagnon

The Higher Ed Student Retention Strategy – The Upfront Approach

February 15, 2012February 1, 2014edgagnon

Schools Should be in the Business of Providing Customer Service

May 19, 2011May 19, 2011edgagnon

Customers Pay You for Performance

April 28, 2011April 28, 2011edgagnon

You Want to Talk to a Person

March 30, 2011March 30, 2011edgagnon

Fearing the Feds…in Customer Service

November 2, 2010November 2, 2010edgagnon

Who is Your Retention Director?

October 5, 2010October 5, 2010edgagnon

Poll the Kids?

August 5, 2010August 5, 2010edgagnon

Are Your People and Processes Stressed?

July 20, 2010July 20, 2010edgagnon

Learn from Schools without Attending

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