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Tag:
hospitals
May 19, 2011
May 19, 2011
edgagnon
Customers Pay You for Performance
March 30, 2011
March 30, 2011
edgagnon
Fearing the Feds…in Customer Service
March 10, 2011
March 10, 2011
edgagnon
Create B-U-Y I-N with Staff
February 16, 2011
February 16, 2011
edgagnon
I’ll Drink to Great Customer Service!
January 18, 2011
January 18, 2011
edgagnon
Is Patient Satisfaction More Important Than Clinical Care?
November 19, 2010
November 19, 2010
edgagnon
Pay for Patient Satisfaction?
October 7, 2010
October 7, 2010
edgagnon
Hospitals Must Care About More Than Clinical Outcomes
September 1, 2010
September 1, 2010
edgagnon
Take a Measure from Government
July 27, 2010
July 27, 2010
edgagnon
Customer Waits Without the Hate
May 12, 2010
May 12, 2010
edgagnon
Technology Helps to Keep Customer Relationships Healthy
March 11, 2010
March 11, 2010
edgagnon
Take the HCAHPS Test
February 18, 2010
February 18, 2010
edgagnon
Own the Problem
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